RISK FACTOR POLICY
At thefashioncarts, managed by Metrilogic Enterprises Private Limited, our aim is to make your online shopping experience seamless, enjoyable, and transparent. We carefully curate each style and piece with quality in mind, but we also recognize that online shopping carries certain inherent limitations.
This policy is here to give you a clear understanding of those risks, so you can make confident, informed choices while exploring our collections. In this document, “we,” “our,” or “us” refers to Metrilogic Enterprises Private Limited and thefashioncarts, while “you,” “your,” or “customer” refers to you, our valued shopper. By visiting our site or completing a purchase, you accept the terms outlined here.
Shopping online is convenient and exciting, yet it can come with small surprises. At thefashioncarts, we aim to show our products as accurately as possible, using detailed descriptions and high-quality images to represent each item.
Despite our care, minor variations in texture, color, or finish may occur due to screen settings, lighting conditions during photography, or personal perception differences. We encourage you to review product information thoroughly and contact us if you have any doubts. Your confidence in what you purchase is very important to us.
We strive to keep our inventory information accurate and up-to-date, but product availability can change rapidly, especially during high demand periods or technical updates.
If an item you ordered becomes unavailable after purchase, we may need to adjust, cancel, or reschedule that part of your order. In such cases, we’ll inform you promptly and offer either a suitable replacement or a refund. We aim to handle these situations with transparency and care, so your shopping experience remains positive.
Representing the true color of our products online is a priority for us. However, slight differences between the images on your device and the actual product can occur due to screen settings and lighting during photography.
These small variations are normal and do not indicate an error or misrepresentation. If you need further clarification on the shade of a product, we encourage you to contact us directly. We’re happy to provide guidance to help you make confident choices.
Once your order is prepared and handed over to our trusted courier partners, they take responsibility for delivery. While we select reliable carriers, there may occasionally be delays, damage, or losses caused by factors beyond our control.
If any issues occur during transit, please contact us immediately. We are committed to assisting you and resolving concerns as quickly as possible, ensuring your order reaches you safely and securely. Your satisfaction remains our top priority throughout the shipping process.
Thefashioncarts operates independently and does not officially endorse or partner with external websites. Any claims suggesting a formal association with other sites should be treated with caution.
If you encounter any platform falsely claiming to be connected with us, please notify us immediately. We cannot be responsible for content, transactions, or experiences related to these unauthorized third parties. Your safety and trust in shopping with us are of utmost importance.
Your questions and concerns matter to us. If you need clarification about this policy or wish to learn more about any potential risks, contact us at metrilogicenterprises@gmail.com. Our team will respond promptly and provide clear guidance.
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